Pre-made Graphics

  • Full payment must be made at time of purchase in order to secure the design.
  • Upon receipt of payment, I will be in touch to discuss the information and files I need, to complete your graphic.
  • Once your payment has been confirmed, a “one off” design will no longer be available to anyone else. However please be aware that any of the embellishments/textures/layout styles/etc used in the graphic’s design may be reused by me in future design combinations.
  • Premade graphics are sold ‘as is’ except of course for the placeholder text and photo spaces which I will replace with your own text and photos.
  • An additional hourly fee will apply (at the rate of $40 per hour, with a quarter hour minimum) if:
    • you require any other aspect of the design to be modified (changing background, detailing, font type, layout)
    • any photo/s supplied by you require editing (beyond cropping) to suit the graphic (ie, background colour, touch ups)
    • you would like the design adjusted to fit a website banner/slider or additional social media platform

Custom Graphic Design

  • Unless stated otherwise, I charge an hourly rate for my work. I will provide you with an estimate, but the final bill will be based on the total hours spent working on your project and payment of any premium stock imagery that may be needed to meet your requirements. Please be aware that you can request as many revisions as you like, but this will effect your final bill.
  • A 50% deposit of the original estimate is required in order for your project to commence. Once work has begun on your project, this payment is non-refundable. The remaining balance must be paid before your finished design will be handed over to you or installed upon your site.
  • During the design process I will be in frequent contact in order to check that all aspects of the project are continuing to meet your requirements. It’s important that you maintain prompt contact with me (taking into consideration your own work hours of course) as often I will not be able to proceed on certain aspects (of graphic design) until I have received the go ahead from you. Lengthy delays will affect my ability to complete your project by its deadline date, as well as effect the final bill.
  • If my efforts to communicate with you are unmet within three days, your project may be put on hold.
  • If photos supplied by you (ie, for website banners) require my editing to suit the graphic (ie, background colour, touch ups) the cost of this will factor into your final bill.
  • Once you give final approval of the design project and pay the balance owed, I will hand over your design upon receipt of payment. If you decide after this time that you require additional revisions, this will charged at an hourly rate, with a half hour minimum.
  • Once handed over to you, custom graphics will remain your property and will not be onsold or reused by me except in the circumstance of adding your work to my portfolio or Facebook page.
  • I retain the right to reuse as I wish any design elements rejected by you (ie samples and mock ups.)
  • If your project is put on hold or canceled, you will receive an invoice for the time I have put into your design thus far.
  • All invoices require payment within 7 days of issue.

Website Design

  • Once we have discussed your requirements, I will provide you with an estimate of the cost of your project based on time required to complete it. Except in the case of special promotions, I charge an hourly rate for my work so please be aware that the original quote is an estimate only. Any additional rounds of revision, excessive delays in communication, project specification changes, or requirement of premium 3rd party plugins or stock imagery will effect the final bill.
  • A $150 deposit is required prior to work commencing. Once work has begun on your project, this payment is non-refundable. The remaining balance must be paid before your website will be handed over to you/installed upon your hosting space.
  • I will agree to teach you how to update your website content in terms of adding/editing pages, adding products, gallery images, etc. I do not teach how to make edits to the structure of your website itself.
  • During the site build I will be in frequent contact in order to check that all aspects of the project are continuing to meet your requirements. It’s important that you maintain prompt contact with me (taking into consideration your own work hours of course) as often I will not be able to proceed on certain aspects of design until I have received the go ahead from you. Lengthy delays will affect my ability to complete your project by its deadline date, and may effect the final bill.
  • During the creation of your website, please advise me if you will be unavailable for contact for more than a couple of days. If my efforts to communicate with you are unmet within three days, your project may be put on hold.
  • By default I will enable you with access to make changes to any existing webpages or website content and to add new posts/pages/products. However if you require full administrative access (enabling you or someone on your behalf to update/add/remove plugins or change some aspects of your theme design), then you must agree to take full responsibility for any changes you make in this area.
  • Please be aware that for security reasons, it is important that your site stays up to date with any crucial WordPress/theme/plugin updates that may be issued by their developers. If you prefer to run these updates yourself (or appoint someone else to run them for you) then I can grant you administrative access, but you must agree to take full responsibility for any changes you make in this area. Alternatively I can run these updates for you at an hourly rate to which a quarter-hour minimum fee will apply.
  • If you require ongoing website maintenance, either for running WordPress updates or updating site content on your behalf, an hourly rate will apply, with a quarter-hour minimum.
  • I am happy to set up your domain name registration and hosting, or recommend a hosting company if you prefer to do this yourself.
  • Once you give final approval of the project and pay the balance owed, I will install the site upon your hosting space. If you decide after this time that you require additional revisions, this will charged at an hourly rate, with a half hour minimum.
  • I retain the right to reuse as I wish any graphic design elements rejected by you (ie samples and mock ups.)
  • If your project is put on hold or canceled, you will receive an invoice for the time I have put into your design thus far.
  • All invoices require payment within 7 days of issue.